Case Study - Department of Veterans Affairs

Task: Deploy the CliniComp Electronic Health Record for a regional Veterans Integrated Service Network.

Client – Department of Veterans Affairs

Project Information



Multiple IT platforms that are unable to consolidate information needed for decision making by providers and staff

Increasing costs associated with maintaining obsolete medical information system platform

Clinicians were using an outdated system that caused them to still have to manually chart and update patients records

Patients records were not easily shared with other VA Facilities within the same region. Which caused a tremendous issues with patient care



Turnkey electronic health record system implementation

Provided the VA with a system that streamlined and improved the clinician’s workflow, which in turned provided better care to the patients.



Single EHR platform that consolidates all patient information

Elimination of maintenance costs associated with legacy medical information systems

Streamline staff training on EHR platform

The new EHR system enabled clinicians to do the majority of their daily administrative work electronically.

The facilities had a state of the art fully integrated system that employed new technological new technological infrastructure that can consolidate healthcare data, improve patient care and increase all-around cost savings.

Client Profile

The Mid South Veterans Healthcare (Mid South) Network is an integrated healthcare delivery system comprised of six anchor Joint Commission accredited medical centers.

More than 120,000 veterans annually seek care at one of its facilities located in Lexington and Louisville, Kentucky; Memphis, Mountain Home, Murfreesboro, and Nashville, Tennessee; and 27 outpatient centers located throughout the catchment area. Over one million veterans reside in its service area.

Success Highlights

  • A highly configurable platform EHR solution helps the VISN use information more effectively to minimize errors, meet regulatory demands, follow a formulary, or implement clinical protocols with the use of intuitive flowsheets, notes, summary screens, trending/reporting, and remote access.
  • Seamless order entry system, data repository; interoperable with departmental systems or as standalone.
  • Enterprise-wide functionality from patient registration to chart completion, from emergency, critical care and beyond.
  • Patient data continuity; patients will benefit from efficient coordinated care
  • Real-time results displays… Early Warning Dashboards (EWD) from individual facility to VISN Enterprise-wide patience population